News

We are excited to announce our latest online training course for RemoteLink administrators starts March 26th and ends May 2nd. Whether you have been working with RemoteLink for a while now or are just getting started, we know there will be something of value to help improve the function and…

For RemoteLink, we will support the latest release of the current major version and the latest release of the previous major version. A six-month grace period will apply for supported versions upon a new major release. In addition, an individual release will be supported for at least one year from…

We are excited to announce our latest online training course for RemoteLink administrators starts September 26th. and ends November 2nd. Whether you have been working with RemoteLink for a while now or are just getting started, we know there will be something of value to help improve the function and…

We are excited to announce our latest online training course for RemoteLink administrators starts July 11th. Whether you have been working with RemoteLink for a while now or are just getting started, we know there will be something of value to help improve the function and operation of your implementation….

We are excited to announce our new online training course for RemoteLink administrators. Whether you have been working with RemoteLink for a while now or are just getting started, we know there will be something of value to help improve the function and operation of your implementation. Our RemoteLink administrator…

Toshiba’s TCx Sky operating system is optimized for retail environments that require availability and performance. The platform ensures that customer interactions are conducted reliably and securely. The OS is built on a 64-bit commercial-grade Linux 8 base. It enables support for multiple controllers to protect against hardware failures. RemoteLink proudly…

Here are just a few of the new enhancements: A new Client Connection Proxy transport is available to improve communication efficiency in larger environments and where network connections may be regularly unreliable. File transfers from the server to clients can now be optimized by using a client-side file cache. When…

Starting in 2022, RemoteLink maintenance customers are eligible for an annual solution review. Two, one-hour sessions are included in the review. These one-on-one web conferences offer a great way for customers to share any issues, request product enhancements, and gain visibility to (and influence) RemoteLink’s roadmap.   Here is an overview of…

Technical support for RemoteLink is available to customers with an active Maintenance Agreement. Designated contacts (maximum 2 per company) can open and manage tickets for their organization. Support for non-critical issues is available from 6:00 am – 6:00 pm PST Monday through Friday, excluding U.S. holidays. Tickets can be generated via the following…

As of April 1st, all RemoteLink related tickets must be submitted via the RemoteLink Support Portal. The RemoteRelief support site will no longer be available after March 31st. Users will need to sign up on the RemoteLink Support Portal if they haven’t already. To join the RemoteLink Support Portal: Go…