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Simplifying Operational Data Delivery

RemoteLink automates the scripted transfer of files between backend and distributed systems.

Key Capabilities

INTELLIGENT DELIVERY

Efficiently deliver files, software patches, and content across high numbers of distributed endpoints. Provide central management of data delivery and collection with significant scalability and embedded capacity controls.

ROBUST SCRIPTING

Build robust, yet intuitive scripts to support end-to-end delivery automation. Leverage an extensive list of script events that helps manage pre- and post-delivery activities and other operational tasks.

INTUITIVE AUTOMATION

Easily define jobs to automate business-critical processes using a straightforward, yet flexible web-based admin interface. Support triggering workflows based on server and client conditions.

COMPLETE VISIBILITY

Benefit from end-to-end traceability of file and software package delivery activity to quickly see what is planned, what is occurring, and what has already executed.

GRANULAR CONTROL

Specify schedules, parameters and conditions for data delivery and management activities. Control who has the ability to define work and executed activities in the system.

EVENTS AND ALERTS

Generate events from key administrative and operational activities. Trigger alerts with external notification capabilities (SMTP and/or Syslog) based on rules linked to the type or quantity of raised events.



Solution Foundations

MODERN ARCHITECTURE

Built using modern tools and techniques with a focus on minimizing server resources, limiting points of failure, and optimizing performance … all while supporting hundreds of simultaneous connections per server.

STRAIGHTFORWARD IMPLEMENTATION

Easily installed and configured, RemoteLink can be implemented and deployed to help transition from legacy systems and solve new operational data movement challenges quickly and efficiently.

SUPERIOR SUPPORT

Experience prompt and knowledgeable support from a dependable support group that has both extensive industry and outstanding technical support experience.

Use Cases


Data Types

  • SALES DATA
  • MERCHANDISE INVENTORY DATA
  • POS CONFIGURATION/PARAMETER FILES
  • SUPPLY REQUISITIONS
  • TRAINING DOCUMENTS/VIDEOS
  • SOFTWARE UPDATES
  • EMPLOYEE RECORDS
  • GIFT/STORE CARD INFORMATION
  • PROMOTIONAL/PRICING INFORMATION
  • PRODUCT RECALL INFORMATION
  • MANAGER REPORTS


Device Types

POINT OF SALE

Collect sales data, distribute configuration files

BACK OFFICE SYSTEMS

Retrieve employee information, deliver training videos

KIOSKS

Update content and software, gather usage details

LAPTOPS/TABLETS

Send and receive application files

How It Works

Jobs

Jobs are the vehicles for defining what, when and for whom work will be performed and are at the core of how RemoteLink works. Once created, a sophisticated queueing system efficiently manages each Job through the execution phase. RemoteLink’s intuitive, web-based administrative console makes it easy to configure a Job, monitor and review its activity from beginning to end.

Dashboard

The Dashboard section of the Admin Console allows for enhanced system visibility, including insight into job, event, and alert detail.

1

REVIEW

Displays the outcome of recently-executed jobs, with detailed statistics regarding job type, source, and results.

2

MONITOR

Provides a look at active work being performed by the system, as well as current resource consumption.

3

CONFIGURE

Details the number and type of clients, groups, tasks, jobs, and packages within the environment.

4

ALERTS

Highlights the number and type of events, alerts, and actions that have been raised by the system.

Configure – Job Setup

For work to take place, Jobs and their associated components must first be constructed and configured.

1

CLIENTS

Ascribe values to custom Client attributes that can then be used within Tasks or to drive Group membership.

2

GROUPS

Manually assign Clients to groups or allow membership to be managed by a set of defined criteria.

3

TASKS

Configure pre-defined scripting statements to build powerful delivery and automation processes.

4

JOBS

Create schedules, parameters and conditions for how and when specific Tasks are executed for Groups/Clients.

Monitor - Active Job Details

Jobs are automatically added to the execution queue based on their schedule, and can be easily monitored and controlled.

1

ACTIVE JOBS

Observe the progress of each Job in the queue and drill down to see the status of each associated Client.

2

ACTIVE SESSIONS

View all active communication sessions between the Server and the Client.

3

UPCOMING JOBS

View and manage future Jobs as well as add Jobs to the execution queue.

Active Jobs Screenshot

Review - Job History

Job History Screenshot

For work to take place, Jobs and their associated components must first be constructed and configured.

1

JOB HISTORY

Access the execution results for each Job, including the completion status for each associated Client.

2

SESSION LOGS

Examine a detailed account of all scripted actions that transpired between the Server and the Client.

3

SUPPORT LOGS

Leverage File Transfer, Communication and Server Logs for troubleshooting purposes.

4

ALERT & EVENT HISTORY

Review Alerts and events generated by system activities.

Customers

  • QuikTrip
  • Family Dollar
  • CKE Restaurants
  • Us Foods
  • Pacific Gas and Electric Company
  • Michael's
  • American Eagle Outfitters
  • Pilot/Flying J
  • Red Robin
  • Dollar Tree
  • Wawa
  • Denny's
  • GameStop
  • Del Taco
  • Advance Auto
  • Casey's General Store
  • Barnes & Noble
  • Perkins
  • Guess
  • Landry's
  • Stage
  • Barneys New York
  • A.S. Watson

RemoteLink is extremely beneficial to customers that need to move business critical data with a sizable number of distributed client endpoints. As a result, it has been adopted in a wide variety of industries, including:



Our customers rely on RemoteLink to efficiently and reliably move operational data, distribute content, update software and automate routine processes with hundreds or thousands of remote and/or mobile client endpoints.

News

Below are just a few of the exciting features and functions that have been added to RemoteLink in recent months.

Major Releases

  • RemoteLink 3.5 - March, 2020

  • RemoteLink 3.1 - April, 2019

  • RemoteLink 3.0 - March, 2018

  • RemoteLink 2.5 - October, 2016

  • RemoteLink 2.3 - May, 2016

  • RemoteLink 2.1 - February, 2016

  • RemoteLink 1.8 - June, 2015

3.5 Enhancements

  • Added - A new version of the Interactive Job type enables the execution of Interactive Tasks natively. Legacy versions of Interactive Jobs remain available and are processed by existing communication server components.

  • Added - A new Scheduler works in parallel to the Legacy Scheduler that manages older interactive Jobs.

  • Enhanced - An improved Session Log format is available for some Jobs, including Interactive Jobs and Client (Legacy) Jobs where the Client is running v3.5 and Server Jobs.

  • Enhanced - Changes have been made to pages with filtering options, making it easier to perform keyword searches and know when filters are applied

Contact Us

Customer Support

For access to the RemoteLink customer support portal, visit support.unwiredremotelink.com.

Contact Info

Unwired Revolution
2720 N. Val Vista Dr.
Mesa, AZ 85213
(480) 396-0606
info@unwiredrevolution.com

About Us

Unwired Revolution is a leading software provider that specializes in enterprise solutions designed to optimize operations for distributed and mobile systems. For more than 20 years, UR has been architecting, developing and implementing technologies to efficiently deliver data and content, secure and manage corporate assets, and enable effective process automation. Unwired Revolution provides tailored and flexible solutions to organizations nationwide and in a variety of industries, including: retail/restaurants, consumer products, manufacturing, healthcare, supply-chain/distribution, and utilities.


Dashboard Screenshot Job Config Screenshot Active Jobs Screenshot Job History Screenshot