RemoteLink Administrator Training
Course Information
Our administrator training is a 6 week online course that will cover basic and intermediate topics. The structure is specifically designed to accommodate your busy schedule and day-to-day activities. Classes will include a mix of lecture, discussion, and hands-on lab application exercises.
The cost for the course is $4,500 USD.
The next class starts March 26th and ends May 2nd. Each class runs from 2:00PM to 3:30PM ET (11:00AM to 12:30PM PT).
Sign Up
To secure your spot in a RemoteLink Administrator training class, please complete and submit this form. We will get back with you to confirm your class registration. We will also provide instructions on how to access the live sessions and lab activities remotely.
Course Details
RemoteLink administrator training is divided into 8 lessons and 4 labs. Each lesson will be approximately 90 minutes and will use the following format:
| Presentation and lecture | 30 minutes |
| Interactive demonstration | 45 minutes |
| Questions and answers | 15 minutes |
Instructors will be available at the end of each week to review and answer any additional questions that may come up. Think of this like office hours to touch base with one of our knowledgeable trainers. This check-in is an ideal time to work on practical application relating to the topics being covered.
During the course, four sessions will be set aside for structured lab exercises. These activities are designed to help reinforce basic concepts and expose participants to more advanced options in an isolated environment. Each class runs from 2:00PM to 3:30PM ET (11:00AM to 12:30PM PT).
| Week 1 | |
| Lesson 1 | System introduction and overview |
| Tuesday, March 26th | |
| Lesson 2 | Clients, Groups, and Attributes (part 1) |
| Thursday, March 28th |
| Week 2 | |
| Lab 1 | Client installation and configuration |
| Tuesday, April 2nd | |
| Lesson 3 | Clients, Groups, and Attributes (part 2) |
| Thursday, April 4th |
| Week 3 | |
| Lesson 4 | Jobs and Tasks (part 1) |
| Tuesday, April 9th | |
| Lab 2 | Tasks and Jobs |
| Thursday, April 11th |
| Week 4 | |
| Lesson 5 | Jobs and Tasks (part 2) |
| Tuesday, April 16th | |
| Lab 3 | Client Monitor Jobs and Tasks |
| Thursday, April 18th |
| Week 5 | |
| Lesson 6 | Job history and logging |
| Tuesday, April 23rd | |
| Lesson 7 | Events and Alerts |
| Thursday, April 25th |
| Week 6 | |
| Lesson 8 | Troubleshooting and Utilities |
| Tuesday, April 30th | |
| Lab 4 | Issue Troubleshooting |
| Thursday, May 2nd |
Note: Each class session will be recorded for playback later as needed.