RemoteLink Administrator Training
Course Information
Our administrator training is a 6 week online course that will cover basic and intermediate topics. The structure is specifically designed to accommodate your busy schedule and day-to-day activities. Classes will include a mix of lecture, discussion, and hands-on lab application exercises.
The cost for the course is $4,500 USD.
The next class starts September 26th and ends November 7th. Each class runs from 2:00PM to 3:30PM ET (11:00AM to 12:30PM PT). Note, there will not be a class on October 31st.
Sign Up
To secure your spot in a RemoteLink Administrator training class, please complete and submit this form. We will get back with you to confirm your class registration. We will also provide instructions on how to access the live sessions and lab activities remotely.
Course Details
RemoteLink administrator training is divided into 8 lessons and 4 labs. Each lesson will be approximately 90 minutes and will use the following format:
| Presentation and lecture | 30 minutes |
| Interactive demonstration | 45 minutes |
| Questions and answers | 15 minutes |
Instructors will be available at the end of each week to review and answer any additional questions that may come up. Think of this like office hours to touch base with one of our knowledgeable trainers. This check-in is an ideal time to work on practical application relating to the topics being covered.
During the course, four sessions will be set aside for structured lab exercises. These activities are designed to help reinforce basic concepts and expose participants to more advanced options in an isolated environment. Each class runs from 2:00PM to 3:30PM ET (11:00AM to 12:30PM PT).
| Week 1 | |
| Lesson 1 | System introduction and overview |
| Thursday, September 26th |
| Week 2 | |
| Lesson 2 | Clients, Groups, and Attributes (part 1) |
| Tuesday, October 1st | |
| Lab 1 | Client installation and configuration |
| Thursday, October 3rd |
| Week 3 | |
| Lesson 3 | Clients, Groups, and Attributes (part 2) |
| Tuesday, October 8th | |
| Lesson 4 | Jobs and Tasks (part 1) |
| Thursday, October 10th |
| Week 4 | |
| Lab 2 | Tasks and Jobs |
| Tuesday, October 15th | |
| Lesson 5 | Jobs and Tasks (part 2) |
| Thursday, October 17th |
| Week 5 | |
| Lab 3 | Client Monitor Jobs and Tasks |
| Tuesday, October 22nd | |
| Lesson 6 | Job history and logging |
| Thursday, October 24th |
| Week 6 | |
| Lesson 7 | Events and Alerts |
| Tuesday, October 29th |
| Week 7 | |
| Lesson 8 | Troubleshooting and Utilities |
| Tuesday, November 5th | |
| Lab 4 | Issue Troubleshooting |
| Thursday, November 7th |
Note: Each class session will be recorded for playback later as needed.